Frequently asked questions

It is short to medium-term housing with light-touch coaching and guidance for people who are ready to leave hostels, supported housing or temporary accommodation but are not yet in a permanent home.

Adults moving on from supported housing or hostels, people facing homelessness who are ready for semi-independent living, people in part-time work and people receiving benefits such as Universal Credit, PIP or ESA.

Yes. Homes are furnished, in shared houses and self-contained flats.

Tenancy coaching, help with work and training, links to wellbeing services, a monthly welfare check and a personal move-on plan.

There is no single fixed period. The length of stay is set out in the resident’s agreement and reviewed through their move-on plan. The aim is always a planned move to settled housing.

Each room listing shows the weekly rent and service charges. Residents on a low income can usually claim help with housing costs, and we help with the claim. Part of the service charge is normally paid by the resident.

Open the listing under available rooms and fill in the application form at the bottom of the page.

Councils, supported housing providers, health and probation services, and individuals referring themselves.

We respond as quickly as we can. Assessment and move-in are typically arranged within 2 to 10 days of referral.

We will explain why and, where we can, suggest other options.